Customer Service

As a distributor, do I send a customer to ZyCoat if they have a problem?

Yes. ZyCoat’s customer and technical service department is prepared to answer you customer’s questions.

How do jobbers/dealers/customers get listed on the ZyCoat dealer locator?

ZyCoat will work through our Wholesale Distributors to receive jobbers/dealers for placement on the Zycoat.com dealer locator. ZyCoat can also list jobbers on ZyCoat.com that purchase on a direct basis. If you wish to be added to our locator you can call ZyCoat’s customer and technical service department.

What’s the shelf life of the product?

12 Months from date of manufacture – each can is clearly marked with expiration date.

If stock passes the 1yr shelf life, can I return the product?

No – the key is to use the product within this shelf life period.

How do I know the date of production?

Each box will contain a date stamp of the shelf life expiration date. Also, each can contains a unique serial number. If there is any question, ZyCoat’s technical service department can assist.